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eMail questions

Here are some Questions & Answers listed concerning email.

Q. What is my "master" POP3 account?

A. When your account is created, a master POP3 account is set-up by default. This account is username@yourdomain.com and this name cannot be changed. In your Control Panel, you will notice that this POP3 account is "locked". While you cannot delete it, you can change the password for it at any time.



Q. Does my master POP3 account password change when I change my system password?

A. Yes. Changing your system password will change your master email account password.



Q. How do I setup my email software with my email account?

Email setup

E.g. If you use Outlook, open Outlook, and on the Tools menu, click Accounts.




  • In the Internet Accounts dialog box, click Add, and then Mail. The Internet Connection Wizard will guide you through the account setup process.






  • Your Name

    Type your name as you would like it to appear on your outgoing mail. Click Next.




  • Internet E-mail Address

    In the E-mail Address box, type your email address in the form of username@yourdomain.com





  • E-mail Server Names

    • Set the incoming mail server type to POP3.

    Type mail.yourdomain.com in the spaces provided for both incoming (POP3) and the outgoing (SMTP) mail servers.




  • Internet Mail Logon

    Type you username and password in the spaces provided.
    Remember, your username and password are case-sensitive.
    If the email account is not master domain account (assigned to you automatically), please type as username: username@yourdomain.com.





  • Congratulations, you’re done. Click finish, and you will be ready to send and receive your mail.




  • Click on Send/Recv to get your mail.





       


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