Here are some Technical Questions & Answers.

Q. Where do I upload all of the files pertaining to my website?

A. You need to upload files pertaining to your website to your "public_html" (mainsitehtml) directory inside the root of your account. Files uploaded below your "public_html" directory, such as in the root of your account or in your ftp directory will not be available on your website.

Q. When I try to access my site it says: "Forbidden, You don't have permission to access/on this server..."

A. This is caused by many reasons. Most of the common reasons are listed below, it has to be due to one or more of the following:

1. Error is caused by not having a home page file inside of your www or public_html directory. Once you upload your homepage file into this directory, the error message will go away and your new home page will load. Our servers recognize a number of file names as home pages: the most common ones are index.html and index.htm.

2. The permissions of your public_html directory are not correct. The right permissions are Unix 755.

3. You may have uploaded your homepage, index.html or index.htm in uppercase for example like Index.html. Please make sure your homepage index file is in lowecase.

4. You don't have a .htaccess file in your main directory or it is there, but it points to a different file extension as main index file: e.g. index.php instead of index.htm or index.html