We work to make your hosting experience a pleasant one. One very important service we provide is support. There are different ways to get support:

1. our growing knowledge base or F.A.Q. section (immediate answers)
2. email support through your control panel or in the billing section (answers within 15min to 15hours)

As questions arise among our customers, we will expand this section more and more. Please read the F.A.Q. first as it will save us time and it is already documented, making it easy for you to follow. If you still can't find it, please feel free to email us. We will be more then happy to help you.